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Claude

Connect the Fullstory MCP server to Claude (claude.ai or Claude desktop app) to query your product data in conversation.

Prerequisites​

Setup​

  1. In Claude, go to Settings → Connectors.
  2. Click Add custom connector.
  3. Enter:
    • Name: Fullstory
    • URL: https://api.fullstory.com/mcp
  4. When prompted for authentication, choose Custom header and enter:
    • Header name: Authorization
    • Value: Bearer ${env:FULLSTORY_API_KEY}
  5. Save the connector.

Verify the connection​

Start a new conversation and ask:

What Fullstory tools are available?

Claude will list the available tools if the connection is working.

Using the tools​

Once connected, you can ask Claude questions about your product data in natural language. For example:

  • "What are the biggest user frustrations on our product right now?"
  • "How many users abandoned the checkout form last month? Break it down by device type."
  • "Find me sessions where users hit a console error on the settings page."

See Example Workflows for more patterns.